Terms & Conditions

Eligibility and Account Registration

Age Requirements

You must be at least 18 years old to use our services. By registering an account, you represent and warrant that you are of legal age to enter into this agreement and participate in gaming activities in your jurisdiction.

Account Registration

To access our gaming services, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Verification Requirements

We may require you to verify your identity and provide additional documentation to comply with regulatory requirements. Failure to provide requested verification may result in account suspension or closure.

Gaming Rules and Regulations

Fair Play

All games on our platform are designed to be fair and random. We use certified random number generators and regularly audit our games to ensure fairness. Any attempt to manipulate games, use automated software, or engage in fraudulent activities will result in immediate account termination.

Game Availability

We reserve the right to modify, suspend, or discontinue any game or feature at any time without notice. We are not liable for any losses resulting from game unavailability or technical issues.

Betting Limits

We may impose betting limits on individual games or accounts to promote responsible gaming. These limits may be adjusted based on your gaming history and risk assessment.

Financial Terms and Transactions

Deposits and Withdrawals

All financial transactions must be conducted through approved payment methods. We reserve the right to request additional verification for large transactions or suspicious activities. Withdrawal requests are subject to verification and may take up to 48 hours to process.

Currency and Exchange Rates

All transactions are processed in Indian Rupees (INR) unless otherwise specified. Exchange rates for foreign currencies are determined by current market rates and may include processing fees.

Bonus Terms

All bonuses and promotional offers are subject to specific terms and conditions, including wagering requirements and time limits. Bonus abuse or violation of bonus terms may result in forfeiture of bonus funds and account closure.

Prohibited Activities

The following activities are strictly prohibited on our platform:

• Using automated software or bots to play games
• Attempting to manipulate or exploit game mechanics
• Creating multiple accounts to circumvent restrictions
• Engaging in money laundering or other illegal activities
• Sharing account credentials with third parties
• Using our platform for commercial purposes without authorization
• Violating any applicable laws or regulations

Responsible Gaming

Self-Exclusion

We provide tools and resources to help you maintain control over your gaming activities. You may request self-exclusion periods ranging from 24 hours to permanent exclusion from our platform.

Deposit Limits

You can set daily, weekly, or monthly deposit limits on your account. These limits can be adjusted or removed after a cooling-off period to prevent impulsive decisions.

Support Resources

If you believe you may have a gambling problem, we encourage you to seek help from professional organizations and support groups. We provide links to responsible gaming resources and support services.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Intellectual Property Rights

All content, software, and materials on our platform, including but not limited to games, graphics, text, and logos, are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

Limitation of Liability

To the maximum extent permitted by law, WinMatch Casino shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services. This includes but is not limited to losses resulting from technical issues, game unavailability, or third-party actions.

Dispute Resolution

Complaint Procedure

If you have a complaint or dispute, please contact our customer support team first. We will investigate all complaints fairly and provide a written response within 30 days.

Arbitration

Any disputes that cannot be resolved through our complaint procedure may be subject to binding arbitration in accordance with Indian arbitration laws. The arbitration will be conducted in English and held in India.

Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion. You may also terminate your account at any time by contacting our support team.

Governing Law

These Terms are governed by the laws of India. Any legal proceedings arising from these Terms will be subject to the exclusive jurisdiction of the courts of India.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• Support: [email protected]
• Address: WinMatch Casino Legal Department, India